DSM 6.2: A Fresh Install


I’ve been running the DSM 6.2 beta software on a Synology DS218+ for several months. Now that the official DSM 6.2 release is out, I decided to do a fresh install of DiskStation Manager, to clear out any crud that may have been left by a bug in the beta software, and to become familiar with any changes to the installation process.

So I did a factory reset (Control Panel -> Update & Restore -> Reset (tab) then click the big red Erase All Data button).

Screenshot showing a factory reset through Control Panel

A factory reset results in an installation process that’s the same as the first installation on a newly unboxed Synology NAS.

Once the NAS reboots (or powers up), and is online, it will beep. Open a browser on your computer and go to http://find.synology.com. After searching a bit, it will list the Synology NAS devices that are on your local network. If you have multiple devices, you can use the arrows to scroll through the devices.

Click the Connect button to start the installation.

The web assistant will list any Synology devices it finds on the network.

A license agreement will pop up, and you’ll have to check the box to agree before moving on.

The next screen will start the setup process.

Screenshot of the web assistant showing the setup button

What happens next may change since this is all web-based Synology can modify it at any time, and it may vary by hardware model. In the past, the assistant has automatically installed from the web, although with DSM 6.2 I’ve had to download the file. Downloading the firmware to your computer is more reliable since an unexpected network outage won’t affect the installation.

If you need to download the firmware, click the Synology Download Center link.

Screenshot of the firmware upload screen

Your browser will open the Synology Download Center in a new tab (or window, depending on your browser settings) and automatically open the download section for your NAS model. Click on the Download (pat) link for the firmware of your NAS. Remember your download location.

Screenshot showing the firmware download link

Return to the Synology Web Assistant and browse to the firmware file that you just downloaded, then click the install button.

Screenshot showing the Synology firmware selection screen

You’ll then have to confirm that you know any existing data will be lost. Once you do that, the installation will kick off.

Screenshot of the Synology firmware installation progress.

Once the installation finishes the NAS will reboot, and the configuration phase will start.

Screenshot of the administrator account creation screen

Give your NAS any name you like, and pick a username and password. This account will have full access to your NAS as it is the default admin account. Avoid the name admin. Currently, a user called “admin” is automatically created, but it is disabled by default. Using a well-known account name as an administrator account is frowned upon for security reasons. Once you’ve filled in the information, click Next.

The installer will do some configuration, and then ask how you want to receive updates and do maintenance.

Screenshot of the DSM Update & Maintenace screen in the installer.

Because updates will often reboot the NAS, I pick the “Notify me…” option and make sure I have notifications properly set up to email me. If you’d prefer a more hands-off approach, you can pick the “Install the important updates…” option, and pick a convenient time to do the updates. I don’t recommend selecting the first option, “Install the latest…” automatically as this could result in significant changes after an update and break things until you can attend to them. The “important updates” option will give you all security updates, so you’ll remain secure.

Once you select an option, you’ll be prompted to choose the day(s) and time for the update (or update check). The installer randomizes the days and times to avoid overloading Synology’s update servers. Pick whatever is convenient for you. Since I don’t automatically install any updates, I check daily. I also recommend doing the SMART tests and bad sector warnings to monitor drive health.

Screenshot showing my update settings

Next, you’ll be prompted to set up QuickConnect. QuickConnect requires setting up an account with Synology. If you don’t want to do this, then click Skip this step at the bottom of the page. QuickConnect allows you to connect to your NAS when you’re away from the home or office. To set it up, fill in the information or log on to your existing Synology account. If you are re-installing or replacing an existing DiskStation, you can re-use the QuickConnect ID. You’ll be prompted to confirm that it’s OK to re-use the old ID on this new device.

Screenshot of the QuickConnect setup screen

After setting up QuickConnect (or skipping it), you’ll be prompted to install Synology’s recommended packages. You can skip this by clicking Skip this step at the bottom of the screen, and then install only the packages that you want. If you do click Next, the packages will be queued to install. The installation wizard will not wait for them to finish before proceeding. It’s likely you’ll see the DSM desktop before all the package installations end, so you’ll need to wait. I prefer skipping this step and then installing the packages when I’m ready to use them. If you do install them all, you can quickly remove them at a later time.

Screenshot showing Synology's recommended packages

You may have to approve more terms of service or privacy policies, but you should soon see the message:

Screenshot of the installation completion screen

I typically uncheck the “Share my Synology device’s network location…” since I don’t have a need for it, and to be honest; I’m not sure exactly what it enables and what the security implications are. Click Go once you’ve made your choice.

Once you click go, you’ll be prompted to accept (or decline) more privacy and the terms of use, and then be presented with a series of popup tips.

If you created a new Synology account, you’d have received an email to activate the account. Go to your email and click the link that they sent to activate the account.

Ther Synology NAS is ready to use.

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